We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at: If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business. Note: once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.During verification, select the “Call me” option to receive the code over a phone call. LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number.BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information - like your website, location, or contact information.In addition to the features available in WhatsApp Messenger, WhatsApp Business includes: If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. To do this, just choose the 'Call me' option in the verification process to receive a code via phone call.WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. Use a landline phone: Even if you have a landline phone number, it is possible to use WhatsApp Business with an account linked to it.You can also enable 'Welcome messages' to quickly provide a pleasing message when they write to you for the first time. Automatic replies: WhatsApp Business allows you to respond to your contacts or customers even when you're not using the platform by scheduling an 'Absence message'.Showcase your products: Proudly showcase the products or services you sell and create a simple yet effective buying experience for your customers.WhatsApp Business offers a perfect platform to make a positive first impression on your clients. You can attach key information like a website, your business location, or additional contact information like your email. Company profile: Create a contact profile that lets everyone you talk to know what you do for a living.Adapted functions: In addition to all the options available in WhatsApp Messenger (messaging to national and international numbers, sending multimedia files, free voice and video calls, etc.), WhatsApp Business includes specific features that adapt to the needs of your business, such as the creation of a professional profile or the programming of automatic messages for your clients.This is possible from the very same device, as long as you have both programs installed and use different numbers for the two accounts. All in one: In the same way as you use the original WhatsApp app to chat with your family and friends, download WhatsApp Business to do the same with your work contacts.What are the key features of WhatsApp Business? In addition, you can also showcase your products and automatically respond to your customers through customizable replies. Among them, you will find the possibility to create a professional profile so that your corporate contacts can access all the helpful information about your business in one place. The WhatsApp Business application offers the basic features of the regular WhatsApp application while also offering some other extremely useful advantages for business owners.
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